Update Version

Check Xpanel Version

To check the Xpanel version, exit the runtime and click About Xpanel.

This page shows the version of the Xpanel and operating system. It also shows the licensing information.

Note: the version of the Canvas software and Xpanel must match to the minor version.
Example: you can have the Xpanel version on 4.2.2 and use the Canvas software on version 4.2.0 to edit projects.
Xpanel version 4.3.0 with Canvas software on version 4.2.0 is NOT valid.

SWU Files

Updating the Xpanel version requires a file named xpupdate.swu. If the file is not named xpupdate.swu, the update will fail.
Please email support@cimoninc.com to receive this file.

If you receive a file similarly named cm-ext07_quad_4.1.0.swu or cm-ext2x_quad_4.2.2.swu, for example, rename it to xpupdate.swu if updating within major version 4.

If updating from 3.x.x >> 4.1.0 (refer to the version checkpoint section for more information), keep the first file named cm-ext07_quad_4.1.0.swu.

Once you have received the proper SWU file, please proceed with the following steps.

Version Checkpoint

Contact support@cimoninc.com if you need assistance.

Version 4.0.0 or higher

If the version of your Xpanel is 4.0.0 or higher, you can upgrade directly to the newest version.
Example: 4.0.2 >> 4.3.0 is valid.

Downgrading is also possible in major version 4.
Example: 4.3.0 >> 4.2.2 is valid but 4.3.0 >> 3.1.0 is NOT valid.

Below Version 4.0.0

If the version of your Xpanel is below 4.0.0, you must upgrade to 4.1.0 before upgrading to a higher version.
Example: 3.1.0 >> 4.1.0 >> 4.3.0 is valid but 3.1.0 >> 4.3.0 is NOT valid.

USB

Once you have received the proper file, upload it to a USB flash drive.

Note: USBs must be formatted in exFAT or FAT32 to be used with the eXT, nXT, and eXT2 series.
If the USB is a different format, the Xpanel will NOT read it.

Eject the USB from the computer and plug it into the Xpanel.

Upgrade/Downgrade

To perform a version upgrade or downgrade, click the System Maintenance.

If the xpupdate.swu file was renamed from an older version, like cm-ext07_quad_4.1.0.swu, and the Xpanel is in a higher version, like 4.3.0, performing the update will downgrade the Xpanel version to 4.1.0.

If the USB is not plugged into the Xpanel, or it's not formatted properly, the Enter Recovery Mode option will be grayed out.

If the Xpanel can read the USB properly, the Enter Recovery Mode option will be blue. Click it and press Continue.

In the box, type recovery and select Confirm.

The Xpanel will enter recovery mode and update the version.